Client Services

Grove Strategic Partners can help your company turn existing clients into brand advocates and up-sell opportunities.

 

Grove Strategic Partners can:

  • Investigate existing Clients overall satisfaction and future needs
  • Evaluate lost business opportunities, and formulate plans for improvement
  • Create client facing documentation
  • Perform pre-sales support
  • Response to RFPs or other business opportunities
  • Interface between prospects/clients, sales, and development
  • Perform post-sales implementations
  • Professional Services SOW creation, execution, billing and tracking
  • Implement help desk software
  • Perform ongoing client support
  • User community management
  • Find up-sell opportunities and areas for growth within existing clients
  • Perform client services budgeting
  • Create initial staffing plan
  • Interview and hire new staff
  • Manage existing staff
  • Create or update pre-sales, post-sales, and/or support process and procedures
Regardless of your needs, please call us (646)201-9223 or submit the contact form below, and we will respond within one business day.

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